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Support

We usually reply within 2 business days.

Contact us

Email contact@chefgalaxy.app or use the contact form on the homepage. Please include your device (iOS/Android), app version if known, and a short description of the issue.

Frequently asked questions

Do I need an account to play?

No. ChefGalaxy opens straight into onboarding — no sign-up, no email required.

Does ChefGalaxy work without internet?

Yes. The core game — galaxy map, worlds, kitchen, recipes, mini-games, XP, levels, skills, achievements, daily challenge and save/load — is fully offline. Only ads, store purchases, platform leaderboards and app updates require a connection.

How do I reset my progress?

Open Settings inside the app and choose "Reset Progress." This immediately erases local save data and restarts onboarding.

How do I turn off ads?

If a "Remove Ads" purchase is available in your version of the app, it disables interstitials permanently. Rewarded videos remain fully optional either way — you only see one if you choose to watch it for a bonus.

My purchase didn't unlock. What do I do?

Most stores offer a "Restore Purchases" option in Settings. If that doesn't resolve it, email us your store order/receipt ID at contact@chefgalaxy.app and we'll help.

I found a bug or have a content suggestion.

We'd love to hear it — send details (and a screenshot if relevant) to the email above.

How do I request deletion of data you hold about me?

Visit our Data Deletion page.

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